Frequently Asked Questions (FAQs)

Welcome to our FAQs section. Below, you’ll find answers to some of the most common questions our customers ask. If you need further assistance, feel free to contact our customer service team.

1. What is Paris MH?
Paris MH is an online store specializing in luxurious home décor and modern furniture. Our collection includes carefully curated items designed to elevate your home with a touch of elegance and style.

2. What products do you offer?
We offer a wide range of home décor items, including furniture, lighting, wall art, mirrors, decorative accessories, and more. Every piece is chosen for its blend of quality, style, and functionality.

3. How do I place an order?
Simply browse our online store, add the items you wish to purchase to your cart, and proceed to checkout. You can choose your preferred payment method and shipping option before confirming your order.

4. What payment methods do you accept?
We accept a variety of payment methods, including major credit and debit cards, PayPal, and other secure payment gateways. For specific payment options, please refer to our checkout page.

5. Can I track my order?
Yes, once your order has been shipped, we will send you a tracking number via email. You can use this number to monitor the status and delivery progress of your package.

6. How long does shipping take?
Shipping times vary based on your location and the shipping option you choose. Typically, standard shipping takes between 7-12 business days, while expedited shipping options are available for faster delivery.

7. Do you ship internationally?
No, right now we ship only France.

8. What is your return policy?
We offer a 30-day return policy. If you’re not completely satisfied with your purchase, you can return the item in its original condition for a refund or exchange. Please review our [Returns Policy] for more details on how to initiate a return.

9. What if my item arrives damaged?
If your item arrives damaged or defective, please contact us immediately. We will arrange for a replacement or refund and cover any return shipping fees. Be sure to keep the original packaging and document any damage with photos.

10. How can I contact customer support?
You can reach our customer service team via email at [support@parismh.com](mailto:support@parismh.com) or through our contact page. We are available to assist with any inquiries, concerns, or questions about your order.

11. Do you offer discounts or promotions?
Yes, we regularly offer special promotions and discounts. Sign up for our newsletter to stay updated on our latest offers, or check our website for current promotions.

12. Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible. Once the order has been processed or shipped, changes may no longer be possible. We will do our best to assist you.

13. Do you offer custom or personalized products?
At this time, we do not offer custom or personalized products, but we are always expanding our collection. Stay tuned for future updates and product releases.

If you have any other questions or need further assistance, don’t hesitate to get in touch with our team. We are here to help!